Shipping & Returns Policy

Domestic shipping

Ramuri offers FREE domestic standard shipping for orders above MDL 3000 / EUR 150

For orders below this amount, the standard shipping within Chisinau is MDL 50, and around the country MDL 150.

Standard shipping – 3-5 business days

Express shipping – 1-2 business days. An extra shipping fee may apply.

International shipping

Ramuri offers FREE international standard shipping for orders above MDL 7000 / EUR 350.

For orders below this amount, the standard international shipping is EUR 35.

Standard international shipping – 7-15 business days

Express shipping – 3-7 business days. An extra shipping fee may apply.

International orders are subject to customs clearance, which may cause delays beyond provided delivery estimates. Shipments will be also subject to taxes and duties, borne by you, once the purchase reaches your country.  

Please be aware that although Ramuri provides product wrapping, packages might need to be opened through customs checks.

Domestic Returns

Ramuri accepts returns of unworn and unused products within 30 days from purchase or receipt day if delivered to you. 

You are eligible for a refund or exchange only after Ramuri receives the item and confirms that it is unworn, unused, and has the original tag intact.

When exchanging or returning in-store, you need to complete the return form and bring it together with the item(s) you wish to exchange/return.

International Returns

Ramuri does not support pre-paid international return labels at this time. All international sales are final. Please contact contact@ramuri.co if you need further assistance.